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Singapore Airlines Name Correction Policy | Update Ticket Details

What is Singapore Airlines Name Change Policy?

Singapore Airlines has a policy that allows a name correction and a name change to differ. As a rule, one cannot change a full name to sell a ticket to another individual because it is not transferable. Nevertheless, the airline permits corrections on the name where a minor mistake is made, e.g., spelling mistakes with a maximum of three characters, or where a name has to be changed at the time of a legal change, such as marriage. Specific rules of Singapore Airlines Name Change Policy and charges may depend on the type of fare and the location at the time of purchase of the ticket. In the case of tickets purchased directly with Singapore Airlines, some minor corrections can be made within the contact of the airline. In case you bought your ticket from a travel agent, then you will have to go to them in order to make any modifications. Make sure that the name on your ticket is precisely the same as your passport or government-issued ID, so as not to have problems in the check-in process.

Singapore Airlines Name Change Policy

Singapore airlines has a tough policy on the change of names on the tickets, which are usually regarded as non-transferable. The Singapore Airlines Name Change Policy distinguishes between a name change and a name correction in case of minor errors. All the different rules and regulations are discussed below: 

  • The airline normally permits slight amendments to a name on a ticket to guarantee that it resembles the official identification of a passenger, that is, a passport. 
  • The airline will allow spelling errors that involve up to three characters.
  • Correction of a married or maiden name, or legal name change, may be requested using the Manage Booking. 
  • The insertion or a correction of a middle name or a salutation e.g., Mr, Ms., is readily achievable.
  • As per the Singapore Airlines Name Change Policyone cannot change the ticket to another individual by a full name change. 
  • Correction of the name is not normally facilitated when a person has already started traveling. It is suggested that any discrepancies in names be resolved as soon as possible.
  • In case you need to transfer the ticket to another passenger, the normal steps would be to cancel your initial ticket and obtain another ticket in the name of the relevant person, with regard to the fare conditions and availability.
  • Direct tickets bought at Singapore Airlines should be done via their customer care desk or in a local office. 
  • When the ticket was made with the help of a travel agent, you should address them to make the changes.

The Required Documents for the Name Change

Several documents you have to submit as per the Singapore Airlines Name Change Policy to make changes to the name, especially the legal ones, such as in the case of divorce or marriage. The documentation includes:

  • The Passport 
  • Government-Issued Identity Card
  • VISA 
  • Marriage Certificate or the Divorce Decree
  • Orders from the Court

How to change the name online with Singapore Airlines?

When you want to make corrections to the name, then this can be done by accessing the flight through Manage Booking, which is definitely the most convenient way to make changes to the journey. You just need to ensure that you have an active internet connection. The steps you must follow are discussed below: 

  • Visit the official webpage of Singapore Airlines.
  • Click on the Manage Booking at the top right corner of the page. 
  • Enter the Booking reference number along with the last name of the passenger to search the flight journey. 
  • A new page will be opened, and you will be required to navigate the Menu from the top right corner of the page. 
  • From the different flight-related options, pick Name Change, and a new page will appear. 
  • A form will appear, and you will be asked to fill it out with accurate details and attach the relevant documents. 
  • Follow the instructions appearing on the screen and pay the Singapore Airlines Name Change Fee. 
  • After completing the process, a new ticket with the required changes will be sent via email, or you can get it from your account. 

Can I change my name on Singapore Airlines phone?

A phone call has been viewed as one of the best and fastest ways of changing your name. It will ensure that you can reach the help center fast, and the necessary changes will be possible. These are the steps that you are supposed to take as discussed below: 

  • Get in touch with the help desk (Singapore Airlines Customer Service) by calling the +1 (833) 727-0118 phone number of the airline. 
  • An automated voice will inform you of the next procedure in the calling procedure. 
  • The IVR menu will have all the questions in all the keys. 
  • The necessary key should be pressed after the attentive reading of all the instructions. 
  • The agents will be on hand to help you with the provision of the required changes and flight details. 
  • Once adjustments are made, the executives will send the ticket as an email. 

Airport Helpdesk: The name changes can also be made at the airport helpdesk. For such changes, you need to have all the documents. It will be easy once you reach the airport, as everything will be done by the representatives. Provide all the important details of the flight and the changes you want to make under the Singapore Airlines Name Correction Policy. They will go through the procedure and ensure the changes are made. If you have any queries or concerns related to the journey or the name change.

How much does it cost to change a name with Singapore Airlines?

Correction of the name may cost a fee of about $50. Such a fee may differ based on the fare class, location, and the circumstances in question. In other instances, the Singapore Airlines Name Change Fee may be waived, as in the case of a simple spelling mistake that is fixed within 24 hours of booking. You can always contact the customer executives of the airline to know the exact fee as per the changes you are requesting for the name.

Frequently Asked Questions?

Can you transfer Singapore Airlines ticket to someone else?

No, the according to the Singapore Airlines Name Correction Policy, the tickets are not usually transferable. One is not allowed a complete change of name to pass a ticket to another individual. Should another individual require traveling then you would generally be required to cancel the initial ticket and buy one on their behalf, according to the charging regulations and the accessibility.

What is the Singapore Airlines customer support number?

The Singapore Airlines customer support number, KrisFlyer services hotline for people situated in the United States is +1 (833) 727-0118