Even in the travel industry, one small typing mistake can be as big a mountain as an elephant. You can only imagine the thrill of making a reservation to a colorful place to visit, then you later find that something wrong has happened with your ticket and that something is missing, either it is a misplaced letter or your middle name does not appear on the ticket. To the customers of Vietjet, this minor mistake can ignite a series of concerns about being denied entry at the boarding point. Vietjet treats such human mistakes with certain Vietjet Air name change policy rules that differentiate between a slight correction and a full name change. Although most of the tickets provided by the airline are generally non-transferable, they do give an important leeway in rectifying errors. The first thing to do to keep your travel plans on track is to understand whether you should have a simple spelling fix or a more complicated reissuance. The trick is to route their service channels early on and you can revert back to the journey that you initially planned to be smooth and stress-free.
The Vietjet Air name change policy of changing the name of Vietjet Air is known to be the harshest and makes a distinction between the errors in the spelling and the transformation of a ticket to another individual. To the majority of passengers, it is a matter of the rule of thumb whereby Eco and Deluxe tickets cannot have a full name transfer to another traveller and SkyBoss and Business tickets would be flexible.
You have to do it at least 3 hours prior to your departure date if you can change your name and have done it due to a typo.
|
Flight Type |
Name Change/Correction Fee |
|
Domestic |
Approximately 350,000 VND per passenger/sector |
|
International |
Approximately 800,000 VND ($35?$40 USD) per passenger/sector |
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Online will be the most convenient way of changing the name on the flight ticket. Manage Booking will provide an opportunity to access the flight and you are able to make any changes in it, be it the name, date or location at the payable fee. According to the Vietjet Air name correction policy, what is necessary is that you should have an active internet connection. The procedures that you need to undertake in terms of changing the name are discussed below:
The other option of updating the name on the ticket will be visiting the Vietjet Air help desk +84 1900 1886 at the airport. Under these circumstances, you should not forget that the name change will have to be requested at least 24 hours prior to departure as per the Vietjet Air name change policy international because the name change at the last minute will be denied. Keep all the necessary documents that will be needed in the name change. Reach the helpdesk and give all the necessary information to the executives to make the changes.
The representatives of Vietjet Air can be reached directly via the telephone. You are able to communicate with the customer executives and tell them about the problems or issues that you are facing in the journey. You can also be charged a Vietjet Air name correction fee to make the call depending on the location. The actions to be undertaken to get in contact with the airline are the following:
The cost of changing the name on a Vietjet Air ticket is normally about 15 dollars on domestic flights and an estimated $35-$40 on international flights. The Vietjet Air name correction fee however only covers the administrative processing. You are also to pay the difference in fare in case the current price of the ticket is more than the one when you had initially booked. In cases of small spelling errors the fee can be reduced or sometimes no charge at all whilst a complete change of name can only be made on SkyBoss or Business ticket fares and this involves the entire itinerary premium and fare adjustment.
Finally, to overcome the Vietjet Air name correction policy, it is necessary to be proactive and comprehend the restrictions that your fare may have. Whereas slight spelling corrections are usually available to all passengers in all parts of the sky, the transfers of full names are the privilege of premium-ticket passengers. You can keep things on track by sorting out any discrepancies at least three hours prior to takeoff, anticipating the administrative charges, as well as likely differences in fares. It is essential to remember that in solving these problems direct communication via official service channels is your best weapon to having your peace of mind prior to your flight time.
Frequently Asked Questions?
Does Vietjet allow name change?
Vietjet as a rule does not reject the changes in the name, but it has very rigid conditions based on the kind of ticket. Business fares and SkyBoss allow one to change one's full name to another person at a fee. However, Eco and Deluxe tickets cannot be transferred, and the only alternative after committing spelling errors is to correct the errors instead of swapping the passenger altogether.
Can I change my name on a flight already booked?
Sure, as long as you do it 3 hours before you take off. One can make corrections by paying a fee in case of small typos or by eliminating the first/last names on any kind of ticket. Full name changes in which the ticket is transferred to another person can only be done to the premium SkyBoss passengers. The difference in fares and the modification charge will be obligatory.
How do I change my name on Vietnam Airlines?
Vietnam Airlines is not in a position to do full transfers to fix the name on the ticket that will be sold on the virtual ticket sold on their app or webpage. You are to apply through their online form of Ticket Exchange or through their online cover e-mail onlinesupport@vietnamairlines.com. There are fees when it comes to reissuance and they have to do their amendments at least 3 hours before the flight to avoid incurring no-show charges.
How do I change my booking on Vietjet?
To re-book, adjust time or route, log into the My Booking page at the official Vietjet site. Instead, they have a call center at 1900 1886. The changes must be made at least 3 hours before takeoff and payment of a change fee must be made in addition to the rise or fall in the ticket price.
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