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Complete Guide to Volaris Airlines Name Change Policy & Fees

What Is Volaris Airlines Name Change Policy?

Volaris Airlines allows changing the names of plane tickets under certain conditions. Customers are able to change their names, though they are expected to follow some policies such as paying relevant charges and meeting time restrictions. This is usually done by calling customer care or the airline's website. Presenting the correct information is crucial and legal documents are needed in certain situations. The limitations can be put in place over the number of changes, and hence the passengers are advised to check to verify that everything is in order so that they can make a smooth alteration to the booking.

How much does Volaris charge for Name change?

Volaris Airlines imposes a fee on changing the name of passengers on flight tickets, which depends on the time and how the change is made, whether online or at the airport. Early changes will be cheaper, whereas last-minute or in-airport changes will be expensive.

Volaris Name Change Fees Table

Time of Request

Request Method

Name Change Fee (USD

Within 24 hours of booking

Any (Online, Call)

0

More than 15 days before departure

Online or Call Center

250

More than 15 days before departure

At Airport

300

Within 15 days before departure

Online or Call Center

300

Within 15 days before departure

At Airport

350

Additional Notes:

  • Both domestic and international travel might have different fees.
  • Correction of minor spelling mistakes in a name may be subject to varying rules and charges.
  • Waiving fee might not be as applicable in group bookings.
  • Customers are advised to call the Volaris customer care about an accurate fee according to the type of booking and destination.

This fee structure will make passengers know what it will mean in terms of cost based on the timing and manner in which they seek the name change service. It is never expensive and inconvenient to ask to change names earlier and through the online or call center channels, instead of at the airport.

Can you change the name on a plane ticket with Volaris airlines?  

With Volaris Airlines, passengers are not allowed to transfer their ticket to another individual. Although passengers can do some corrections on their tickets that require them to correct their names, they are usually not allowed to change the full name or transfer the ticket to other people according to the policy of Volaris. The passenger whose name is featured in the booking is issued with the tickets, which ensure adherence to the security and regulatory requirements.

  • Volaris allows a change of name to tickets under certain circumstances, but they cannot be transmitted to another individual.
  • Small spelling errors or adjustments to the name are permitted on the condition of verification by the airlines and charges.
  • Any alteration of a full name by substituting the original passenger with a new one is only permitted through the process of formally obtaining the so-called Name Change service and the relevant "Change Fee.
  • The passenger must request the name change at least 4 hours before a domestic flight. For an international flight, the cut-off time to submit name change request is 72 hours. 
  • The fees and changes of the name are applicable to any flight portion of a multi-flight reservation.
  • The name change fee is not eligible to be refunded.
  • To complete the change, one must verify the change by the code that is sent to the email of the original passenger.

Does Volaris have a change fee? 

Volaris charges a fee of a name change depending on the nature of the ticket purchased, the route of travel and timing. As a rule, these charges may differ considerably, between $0 and $400 USD per ticket. Once you make a name change via the official webpage or site of the airline, then the charge that should be paid to your case will be shown. It is also necessary to mention that the payment of the name change can be effected only after full payment of the fee.

Difference Between Minor and Major Name Corrections

Volaris will also allow passengers to make corrections on minor or major errors of name in a ticket, however, not the transfer of the ticket to another individual. Correction of names charges are different depending on the kind of correction, time and route. Direct name transfers do not exist, specifically issued tickets are issued to the registered passenger.

Aspect

Minor Correction

Major Correction

Definition

Corrects spelling errors, typos, or formatting issues in the passenger's name

Changes the legal name due to marriage, legal name change, or other significant reasons

Allowed Conditions

Usually permitted within a short timeframe, often free or low-cost

Requires formal documentation, and may incur higher fees

Documentation Required

Valid ID, spelling correction proof, or no documents if minor

Legal documents such as marriage certificate or court order

Fees

Low or no fee for minor typos or spelling errors

Significant fee, often higher, varies with route and timing

Effect on Ticket

Ticket remains valid; only the name spelling is corrected

Ticket is reissued with the new legal name, but not transferred

Restrictions

Cannot change the overall identity, only fix minor errors

Cannot transfer the ticket; only name correction allowed

Explanation

  • Minor correction: Is concerned with correcting typing of spelling errors, and is usually not accompanied by financial or procedural barriers in case it is requested within the stipulated period.
  • Major correction: Normally corrects legal names, and needs to be documented, and is permitted to make changes to reflect legal identities. The correction does not sell the ticket to another individual.

Volaris Name Change Policy for Minors and Group Booking

Volaris Name Change Policy under Minors and Group bookings is explained in the pointers below:

  • Changing the names on their tickets in case of minors (children) will require a unique policy of Volaris; there are more limitations and conditions on infants and unaccompanied minors.
  • Minor minors cannot be transferred to a different person ,and changes to the name may be made as a correction.
  • The group booking also permits name changes but it is subject to a request at least three days prior to departure.
  • Name change fee applies to group bookings, with the fee being waived in some instances where the group agreement is concerned.
  • A change of the name of minors requires legal documents such as birth certificates or custody papers in order to change the name in case the change is caused by legal reasons.
  • Group booking or minor changes are usually not done online and require direct communication with the Volaris customer service to make changes.
  • It is obligatory to monitor all the reservation credentials and valid IDs to facilitate the name change requests.
  • Minor name change and group booking follow the same timing cut-off as individual tickets: 4 hours domestic and 72 hours international.
  • Volaris adheres to these regulations, since the company upholds security, compliance, and easy check-in by all passengers, particularly on minor and group passengers.

How do I Request a Name Change with Volaris? 

There are two ways through which passengers can request a name change with Volaris. The methods are discussed below.

1. Name Change through Manage my Booking

On their official page, Volaris has a portal known as My Trips where passengers can easily change their names via the internet. Such an approach will enable the insertion of new name information step-by-step, acknowledgment of agreements, fee payment and validation completely online.

Procedure through Manage My Booking(Online) Steps

  • Go to the official Volaris website and register in My Trips with the help of the booking reference and the last name.
  • Choose the flight in which you would like to make changes in the name.
  • Enquire whether there is a service of changing the name.
  • Add new passenger information (full name, ID, email).
  • Accept the pertinent terms and conditions.
  • Make the necessary payment to change the name online.
  • Enter the code of authentication that has been sent to the email of the original passenger to confirm the change.
  • Get a notice of the changed ticket in your email.

2. Name Change via Phone

As an alternative, passengers also have the opportunity to call Volaris customer service and request a name change. This offline alternative requires one to talk to an agent who gives the instructions on the process, receives new passenger information, makes payment and confirms the change through email.

Process via Phone Steps:

  • Dial Volaris customer service hotline or toll-free +1 855 VOLARIS (8652747).
  • Give your booking reference and personal identification details.
  • Ask the agent if you want to change the passenger's name.
  • Give the complete name and identification details of the new passenger.
  • Make a payment of the name change fee through the payment method that is accepted by the airline.
  • Wait to receive an email confirmation to Volaris that the name has changed.

The two procedures involve the necessity of acting in time before the check-in and issuing ticket timelines to travel without problems.

Conclusion 

Volaris Airlines has an organized policy of changing names, which includes making corrections, but not the complete transfer of the ticket. The passengers are obliged to follow certain time and change costs. In order to enjoy a smooth journey, it is wise to begin the process of changing anything early enough and follow the orders of the airline to avoid hitches at the check-in point or during the boarding stage.

Frequently Asked Questions?

Can I change the name on my Volaris ticket after check-in?

No, you can not change names after you have already checked in to a flight.

How far in advance must I request a name change for an international Volaris flight?

The passenger must request the name change at least 72 hours before the scheduled flight departure.

Is it possible to transfer my ticket to a family member using the name change service?

Yes, you can resell the ticket to another person by changing the name, paying the fee.

What if I only made a small spelling mistake in my name?

Minor spelling errors can also be occasionally admitted and could come at a reduced cost but complete name change is usual procedure and charges.

How do I pay for the name change fee?

The payments are done online when the name change request is made using the Volaris site or customer care.

Do I need to provide any documents to prove my identity for a name change?

The passenger has to give proper identification details of the new passenger to the airline; they may demand specific documents as evidence.