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Air China Name Change: Complete Guide to Fees & Process

What Is Air China Name Change Policy?

You can end up with loads of stress when getting ready for a trip, in case of a mere slip-up. You have ordered that flight with Air China, entered all the information, and then you see that one character is incorrect in your last name. Or you have just been married and your surname has been changed. A process that was initially an easy and jovial experience is now a time bomb with the fear of not being boarded. It may seem daunting to think that a ticket may be impossible to transfer or reschedule, but that does not mean that most airline policies, such as Air China Name Change Policy, do not have a system to address such a case. Although name change to a new passenger is almost never permitted, some small corrections and official legal name changes are often permissible, as long as you take the correct steps.

About Air China Name Change Policy

The policy of Air China regarding changing the name of its air tickets is rooted in the idea that a ticket is an agreement with a particular person and cannot be transferred. It is on this that the airline is very firm, trying to maintain security and avoid scalping of tickets. The policy draws an evident line between the minor name correction and the complete name change of an individual to a different one.

  • Although the passenger cannot be changed, Air China does allow them to be corrected in case of small mistakes. 
  • Sometimes, small spelling errors, e.g., the omission of a letter or a typing error, may be corrected.
  • According to the Air China Name Change Policyin case you did not enter the first name and the last name correctly in their fields, this is rectifiable.
  • In case you have changed your name legally, such as through a court order, a marriage, etc., the airline will allow updating in general. This will only require you to supply certified documents that will demonstrate the change.
  • There is only one field where both the first and middle names are placed in the airline. In case of any discrepancy, it is normally possible to have a mismatch added to that of the passport.
  • You should be ready to part with some money to correct any name, even in case it constituted a little typographical error. The fine could differ according to the kind of ticket you purchased and the type of correction.
  • The policy highly recommends that you contact Air China directly once you suspect that there is an error. The faster you act, the easier it will go.
  • In the event that you booked with a third-party travel company, you may have to make the change request by going through them; this may attract extra costs and delays.
  • In all cases of legal name change, it is important that you carry the appropriate official documentation to easily prove the change to the airline.

The Non-Transferability Rule

The most basic part of the Air China Name Change Policy is that the tickets cannot be transferred. This means that you cannot get a ticket and switch the name to your friend or family member, among others. Any attempt to do this is quite likely to cause your ticket to be voided, and you will have to buy another one. It is a common practice of most of the major airlines around the world.

What are the different ways to change the name with Air China?

There are different methods through which you can change the name on your flight ticket. These methods include online, phone calls, and helpdesk. You can pick the method you like and find convenient, so the changes can easily be made. All these different procedures have been discussed below:

Via Air China Manage Booking Option

There is no doubt that Manage Booking has been considered as one of the major and most convenient methods, as per the Air China Name Correction Policythat helps you change the name on the ticket. Whenever you get any queries or issues, you can make changes to the flight by accessing your flight anytime through the official website. The process you must follow has been discussed below, so the name change can be made without any problem: 

  • Visit the official website of Air China. 
  • Click on the Manage Booking that is appearing on the homepage. 
  • Add the booking information with the Reservation Number, Given Name, and Family Name to search the journey. 
  • A new page will open, and you will be required to get to the Menu and find the Name Change option. 
  • A form will be opened, and you have to fill out all the required details.?
  • Mention the changes you want to make, follow the instructions appearing on the screen, and submit the details. 
  • Pay the charges for the name change and complete the process. 
  • The ticket with changes will be sent via email with other information. 

Via Phone Call

After the online process, the Air China Name Correction Policy introduces you to the next best and fastest method to change the name, which is through a phone call. You can directly connect with the agents on the call and ask them to make the required changes. Follow the given procedure: 

  • Dial 1 (800) 882-8122, the customer service phone number of Air China. 
  • A computerised voice will appear and instruct you about the further calling process. 
  • Then you will hear the IVR instructions with different options related to the flight journey, and you will be required to press the digit that is associated with the name change. 
  • Once you get in touch with an agent, say you have to make a name correction on your ticket. 
  • Be specific about the kind of error to be corrected, such as spelling mistakes, first or last name errors, grouped names, or legal changes.
  • Next, they will ask for the flight information, and you will be asked to provide the flight details. 
  • If the requested change is possible, you will be informed about the Air China Name Change Fee, and you will have to pay it. 
  • The required changes will be made, and the procedure will be finished by sending you a confirmation number along with the ticket via email.

The Helpdesk

Another method that will help you change the name on the Air China ticket is the help desk available at the airport. This will help you talk to the customer service executives available at the airport, and you have to inform them of all the changes. Make sure you have all the documents that may be needed for the change. The executives available there will go through the papers, verify them, and only then make the changes. The last-minute changes will not be permitted as the procedure takes time. If you have any other queries or concerns, make sure you reach out to the customer service representatives of the help center provided by Air China. 

What is the name change cost for Air China ticket?

Air China has not provided a standard set price for changing the name on its ticket. The cost is not constant but is fixed on a case-by-case basis. The charges, which might be applied to you, will only depend on the details of your ticket in particular and the kind of correction that is relevant to you. The lack of a standardized Air China Name Change Fee means that in order to find out exactly how much your case is going to cost, you will need to call the customer service of Air China directly, where the matter can and should be explained. He or she could search your reservation and tell you the precise expenses in addition to the steps required to correct the mistake.