How do I Talk to a Human at WestJet?

When it comes to assistance to help with their flights, passengers are in need of urgent help and talking to a live person rather than an automated system is vital. WestJet being one of the biggest airlines in Canada has many avenues through which it uses to ensure that its customers contact a real person to assist them. 

The most effective way to communicate with a human at WestJet is by phone support. WestJet has a number of customer service lines available directly and contacting them by phone would have been the quickest way to get a personal answer to an urgent situation during a trip. The process to get in touch with the airline using the phone is mentioned below:

• Dial WestJet Phone Number 1 (888) 937-8538.
• Listen carefully to the IVR menu being played and select the one that best meets your requirement.
• Press 1 for English.
• Press 2 for making the flight booking and information.
• Press 3 for information related to the booking.
• Press 4 for special assistance.
• Press 5 to talk to a customer service agent.
• Press 0 to hear the IVR menu again.
• Stay on the line while the call is being transferred to the next available customer service representative.

Alternative Ways for Quick Assistance from WestJet

Some other ways to contact WestJet Customer Service as follows:

WestJet Customer Service Chat

WestJet provides live chat service that answers general questions and is available Monday-Saturday 6 a.m. to 8 p.m. Mountain Time. There is a list of topics that live agents can help with, and at present, live chat is English only. In order to get in touch with the WestJet Customer Service Chat, follow the simple steps mentioned below:

• Go to the WestJet website.
• Once on the website click on ?Contact us? option located at the bottom right corner of the home page.
• Now click on the ?Chat with an agent? icon located at the bottom of the contact page.
• To start the conversation click on ?Message Us? option.

Please be aware that when you close your browser or WestJet Live Chat, you will have to get back into the queue.

Social Media

Other than the phone assistance and the chat device, WestJet can be found in several social media platforms such as Twitter, Facebook, and Instagram. One can also get assistance or ask questions using these sites. You may either send out a direct message or tag WestJet in a post to get a faster response.

Feedback/Contact Us Form

To provide written feedback or inquiries, one is allowed to utilize the WestJet Customer Service feedback form or contact form. This approach is appropriate to post the experiences or concerns and is applied to the issues of accessibility too. Follow the process mentioned below to access the contact us form:

• Go to WestJet airlines website.
• Click on the ?Contact Us? option.
• Now click on the ?Contact us form? option under the ?Have feedback for us?? menu.
• Fill in the form, and once the form is filled, submit it.

Services for Guests with Special Needs

The WestJet Customer Service promises to be accessible. In case you are deaf and hard of hearing and you use a teletypewriter (TTY), all you need to do is to dial 711 to talk to a relay operator. After connecting, enter 1-888-937-8538, followed by which is GA. The operator will connect the call, and make translation between you and WestJet. 

How Do I Connect To WestJet?

WestJet is also committed to keeping its passengers engaged and connected throughout the flight and has designed WestJet Connect to bring entertainment and connectivity within reach of everybody. The following is a process to get started with:

• Download the WestJet App: Download the WestJet app in the Apple App Store or google play store before your flight. The early installation of the app means you are ready to spend your time aboard getting entertained and enjoying other inflight opportunities.
• Enable Airplane Mode: After you get on the airplane and the cabin is closed, turn to Airplane Mode as indicated in the airline rules.
• Turn On Wi-Fi: In Airplane Mode, enable Wi-Fi on your device and connect to the network called WestJetConnect. Connection to this network does not incorporate any fee to gain entertainment features.
• Open the WestJet App: Launch the WestJet application, and select the tab within the application that is labeled as Inflight. At that point, you will have a vast selection of options that will comprise:

1. Television and films
2. Flight information
3. Access to the Internet
4. Destination details.

You can also use your device web browser to log in to WestJet Connect in case you are experiencing difficulties with the app.

Is WestJet a good airline?

WestJet is mostly considered a good Canadian airline although its status as a good airline varies depending on the priorities of the passengers since it possesses very remarkable advantages and disadvantages.

Advantages of WestJet Airlines

• Competitive pricing: WestJet is likely to provide prices that are low, when compared with full service airlines hence the airline would be appealing to consumers who are sensitive to prices.
• Easily Accessible Customer Service: In case you need any help or have any issue then you can easily get in touch with the airline?s customer service. The WestJet Phone Number is available 24/7 to assist you.
• Good domestic and transatlantic network: WestJet operates numerous destinations across Canada, the US, Mexico, the Caribbean, as well as Europe.

Disadvantages of WestJet Airlines

• Many extra fees: Baggages, choice of seats, and inflight purchases (including food) can easily cost a lot, and even wipe out the benefits of a low fare base.
• Inconsistent onboard experience: Customer feedback points to problems such as tired design, poor cleaning and even not always enthusiastic service, particularly in economy.
• Limited global reach: The global network is more narrow compared to its bigger counterparts.

In general, WestJet is a good option in case you need assistance with a WestJet Live person, cheap and simple flights throughout North America or to some European cities. Yet, to the travellers, who seek such luxury service and broad network of the world, its limitations can be frustrating.

Conclusion

Phone support offers the best way to reach a human agent at WestJet since it promises timely response to time-sensitive requests. There are also other channels to use such as live chat, social media, and contact forms. Although WestJet is perceived as an air carrier that offers competitive prices and modest service, passengers are advised to pay attention to additional charges and differences in the experience.